Privacy Policy

Information we collect

When you request a consultation on https://info.northstarplasticsurgery.com/, we collect the details you provide — such as your name, email address, phone number, procedure of interest, and general surgery timeline — along with whether you opted in to SMS, plus basic technical data your browser sends automatically.

This form does not collect medical history, insurance information, or health records. Those details, if needed, are discussed separately with the practice.

SMS and text messages are sent only if you check the optional SMS consent checkbox on the form. Providing a phone number or submitting the form without checking that box does not constitute consent to receive text messages.

How we use your information

We use your information to respond to your consultation request, schedule your visit with Dr. Erick G. Martell, and provide related customer-care communications you ask about. We may also use information to operate and improve our websites and measure advertising performance. We do not sell your personal information.

How we share information

We may share information with service providers who help us operate our websites, process leads, host our services, or deliver communications, and only as needed to provide those services. We may also disclose information if required by law or to protect the rights, property, or safety of North Star Plastic Surgery, our patients, or others.

Cookies and analytics

Our websites may use cookies, pixels, and analytics tools to understand how visitors use the sites and to measure campaign performance. You can control cookies through your browser settings; disabling cookies may affect some features.

How we protect it

We apply reasonable safeguards to keep your information secure and limit access to team members who need it to serve you. No method of transmission or storage is completely secure.

Your choices

You can ask us to update or delete the information you shared, or opt out of further contact, at any time by calling or emailing the practice. You may opt out of SMS at any time by replying STOP.

SMS / Text Messaging

If you affirmatively check the optional SMS consent checkbox on https://info.northstarplasticsurgery.com/, North Star Plastic Surgery may send you SMS/text messages. These messages may include consultation follow-up, appointment confirmations, reminders, scheduling updates, and service-related communications.

Providing a phone number or submitting the form without checking the SMS box does not constitute consent to receive text messages. Using this website does not constitute SMS consent. Calling our office is not SMS campaign opt-in.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including platform providers, phone companies, and vendors who assist in delivering text messages.

Your phone number is used solely for communicating with you about the inquiry or consultation request you submitted. Opt-in keywords: — (web form checkbox only).

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

For SMS help, email info@northstarplasticsurgery.com or call (907) 415-1884.

Contact Us

Questions about this policy? Contact North Star Plastic Surgery:
562 University Ave, Suite 101, Fairbanks, AK 99709
(907) 415-1884
info@northstarplasticsurgery.com